Feedback Survey

Client Feedback Survey

To improve our services, it would help us if you could fill out this survey. All information collected is confidential and will be used in accordance with our Privacy Policy, available on our website https://ruahlegal.org.au/privacy

Please complete this questionnaire:

How did you find out about Ruah Legal Services / Mental Health Law Centre?

It was easy for me to speak to a staff member and explain my legal issue.

The legal advice was presented in a way that was clear and easy for me to understand.

As a result of my contact with RLS/MHLC I felt I understood my rights and legal situation better.

RLS/MHLC responded within a reasonable time to my enquiry.

I felt heard and supported by staff.

The staff made efforts to understand and take into account my culture, life experiences, interests, and needs.

Staff made every effort to involve people important to me (partners, friends, family members and support people).

Where RLS/MHLC was unable to help, they supported me by referring me to other appropriate organisations and agencies.

Which aspects of the service worked well for you?

If the service didn't work well, what could we have done to support you better, or in a different way?

Are there other comments or suggestions you would like to add?

What is your age range?

Do you identify as Aboriginal or Torres Strait Islander?

What is your cultural background?

How would you describe your gender identity?

How would you describe your sexuality?

DONATE TODAY

Get Advice

Referral Forms

Feedback Survey

Client Feedback Survey

Please complete this questionnaire:

If you would like to support the work of Ruah Legal Services

Freecall 1800 620 285

Acknowledgement of Country