Feedback Survey Please complete this questionnaire: How did you find out about Ruah Legal Services / Mental Health Law Centre? (Please select) I have used the Centre previously Internet search Referred by another service provider eg. Hospital, therapist Friends or family members Other It was easy for me to speak to a staff member and explain my legal issue. (Please select) Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Not applicable The legal advice was presented in a way that was clear and easy for me to understand. (Please select) Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Not applicable As a result of my contact with RLS/MHLC I felt I understood my rights and legal situation better. (Please select) Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Not applicable RLS/MHLC responded within a reasonable time to my enquiry. (Please select) Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Not applicable I felt heard and supported by staff. (Please select) Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Not applicable The staff made efforts to understand and take into account my culture, life experiences, interests, and needs. (Please select) Agree Disagree Neither agree nor disagree Not applicable Strongly agree Strongly disagree Staff made every effort to involve my significant others (spouses, friends, family members) and other support people in the resolving of my legal problems. (Please select) Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Not applicable Where RLS/MHLC was unable to assist, procedures were in place to refer me to other appropriate organisations and agencies. (Please select) Agree Disagree Neither agree nor disagree Not applicable Strongly agree Strongly disagree Which aspects of the service worked well for you? Which aspects of the service did not work well or could have been improved? Are there other comments or suggestions you would like to add? What is your age range? (Please select) 18-26 27-36 37-46 47-56 57-66 67-76 78+ Do you identify as Aboriginal or Torres Strait Islander? (Please select) Aboriginal Torres Strait Islander Both Prefer not to stay What is your cultural background? Gender Identity (Please select) Female Male Transgender Non-binary / Non-gendered Gender Diverse / Gender Fluid Prefer not to say How would you describe your sexuality? (Please select) Lesbian Gay Bisexual Heterosexual Self-Describe Prefer not to say
